How to Raise a Complaint

Last updated: October 2026

We want every homeowner who reaches out to Cmghost Tree Service to be treated fairly and honestly. If something went wrong, tell us. This page shows how to file a complaint and what comes next. It is a general template and is not legal advice.

What You Can Tell Us About

You can write to us about:

• Your experience when calling or contacting Cmghost Tree Service
• The way your personal information was handled
• Anything on this site that seems unclear or incorrect
• How a provider we connected you with behaved

If the Issue Is With a Provider

Providers in our network are independent businesses. They answer for their own quotes, prices, work, and customer service. If you have a problem with tree work at your property, the usual first step is to raise it with the provider directly and keep a written record.

Please still let us know. Feedback about providers helps keep our network honest, and providers who repeatedly fall short may be removed. Keep in mind that Cmghost Tree Service cannot settle contract disputes, issue refunds for a provider's work, or make decisions for a provider.

Sending Your Complaint

Email contact@cmghost.garden and include:

• Your name and a way to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you would like

After You Write

We will confirm receipt by email, usually within a few business days. We will look into what happened, which may involve contacting the provider, and then reply with what we found and any steps we are taking.

Still Unhappy?

If our reply does not satisfy you, answer it and ask us to take another look. You may also contact your state's consumer protection office or attorney general, or your local Better Business Bureau. For problems with licensed contractors, your state or local licensing office may be able to help too.

Contact

Email: contact@cmghost.garden